From time to time I see something new that a friend has done that I didn’t know existed. That happened earlier with Kimra Bettasso. She also goes by Kim, but her real friends know her as Kimra 🙂
Here is a guest post that she wrote a couple months ago.
It is not hard to commit to customer service, but it is shocking how many in the direct sales industry do not take this part of their business seriously. Customer service is vital to your continued success, so treat your customers well and only choose to sell products that you are passionate about.
Update for 2016 below…
Kimra Bettasso was nice enough to expand on this interview and answer a few more questions.
Bettasso on working with friends
I’ve long been an advocate of caution when working with friends and family. Family never goes away and friends are often quick to go away. You really need to exercise caution before getting into anything that will deal with money. A friend, Arturo Alvarez Demalde, once told me, “You can pick your friends and you can pick your nose, but you can’t pick your friends nose.” It was obviously in jest but Alvarez Demalde had a point. You can pick your friends and do whatever you want. When it comes to family, you’re stuck with those people so treat them respectfully to maintain that relationship.
Bettasso on 2016 changes
2016 will be a hard year to predict. I’ve already seen the RBS talking about selling anything not nailed down. I don’t know if it will be that rough, maybe we’ll have a few more good years before a correction. Maybe the correction will be slower and less abrupt that we’re used to in the last 10 years.
I asked Kimra Bettasso about vacations, and what she thought about various locations.
There is nobody better for vacation package planning than Stuart Lyall. He’s always been someone I asked before traveling internationally. Stu is a former athlete although he probably wouldn’t want me sharing that with everyone!
Thanks Kimra for giving us some more info!